In our webshop we could correct the mistake having 19% VAT on orders from Suisse. in General please dont hesitate ordering even with such mistakes, we still double check every incoming order manually and personally to prevent mistakes, so dont worry about such. Still in progress is the change to be https for your safety, we work on it.  Thank you for your tips and patience, if you have more, please write to SHOP@schneidersladen, thank you.