About a year ago, we had the opportunity to create a direct customer support for the French-speaking part of Europe. SchneidersLaden has had established ties of friendship and business with our south-western neighbors for a long time. Early on, Marc Sirguy (Eowave/Modularsquare) and Andreas Schneider worked together and Andreas still carries Eowave products in his Alex4 distribution.

However, all this is only mentioned as a side note. The real reason for this text is our French phone number and the person behind it: Maxime.

Maxime was working in support and sales here in Berlin and everything was fine until the world changed permanently. With the restrictions that came during the pandemic affecting us all, so as for very heartening personal reasons, he wanted to move his center of life back to his home country. Because the opportunity arose to live there closer to his family in the countryside, the idea came up – Maxime now provides telephone and email support in French as well and also processes the orders with his colleagues in sales. He is in constant contact with the logistics and the showroom and in particular with Miquel, his contact person for all important developments here on site in Berlin and who in turn is the first contact person himself for our Spanish-speaking customers.

So far, the concept has proven to work really well, Maxime reports good conversations and new regular customers. After a short visit in Berlin he is now back to work in France. Merci Maxime, à bientôt – remember we have your number: +33756276637

SchneidersLaden:

Skalitzer Str. 135a
10999 Berlin
at Kotti above REWE
U1, U8 – Kottbusser Tor

Tel: +49-30-6958087-70
Tel France: +33756276637
Support and sales:
info@schneidersladen.de